Insurance

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Our Industry Expertise

With investment returns under pressure and markets evolving rapidly, insurers face mounting demands to remain competitive.

Innovation, seamless data capture, integrated systems, and robust data management have become essential. Our solutions support underwriting, claims, and accounting functions with greater accuracy, efficiency, and agility, enabling insurers to make smarter decisions, streamline operations, and drive sustainable growth in a dynamic landscape.

Jean Edwards Consulting has a team of analysts with deep expertise in the London Market. They possess extensive knowledge of insurance and reinsurance from underwriting, financial, and operational perspectives, alongside a strong understanding of business drivers. With energy, drive, and a clear focus on business goals, they pursue both strategic and tactical solutions to deliver impactful results.

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Our Services 

System Implementation & Data Migration

At Jean Edwards Consulting, we ensure seamless migration from legacy policy administration systems to modern platforms. Our approach prioritises data accuracy and business continuity throughout the transition. By carefully managing each stage of implementation and migration, we minimise risk and disruption, enabling insurers to benefit quickly from improved technology and enhanced operational capabilities.

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Process Optimisation & Operational Improvement

At JEC, we specialise in redesigning operational processes across underwriting, claims, and policy servicing. Our focus is on improving efficiency, enhancing accuracy, and elevating customer service. By streamlining workflows and eliminating bottlenecks, we help insurers reduce costs, accelerate turnaround times, and deliver a better experience to policyholders.

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Data Governance & Reporting Compliance

We help insurers strengthen data integrity and ensure accurate regulatory reporting. Our expertise includes supporting compliance with IFRS 17, Solvency II, and other key frameworks. We work closely with clients to establish robust data governance practices that improve data quality, transparency, and regulatory confidence. This enables timely and reliable reporting, reducing risk and supporting better business decisions.

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Change Management

We recognise that successful transformation depends on people adapting effectively to new systems and processes. We work closely with insurer teams and stakeholders to develop tailored strategies that minimise disruption and encourage engagement. Our services include communication planning, training, readiness assessments, and ongoing support to ensure a smooth transition. This approach helps accelerate adoption, improve performance, and maximise the value of transformation initiatives.

London Market Services

With over 60 years of combined experience in the London Market,
Jean Edwards Consulting has supported clients in the following areas:

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Moving EDI Processing from Legacy Systems to New Solutions

We assist clients in transitioning from outdated systems to modern solutions, ensuring a seamless and efficient shift in EDI processing.

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Upgrading from LM EDI to ACORD XML Messages

Jean Edwards has supported the migration from legacy LM EDI formats to ACORD XML messages, enhancing data interoperability and industry compliance.

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Aiding Companies in Data Analysis for Moving Syndicates into RITC

We provide expert data analysis to support companies in transitioning syndicates into Reinsured in Transit Contracts (RITC), ensuring a smooth migration and accurate reporting.

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Providing Support for Lloyd’s Returns and Efficient Processing of London Market Bordereaux

Jean Edwards assists with the timely and accurate submission of Lloyd’s returns and the efficient processing of London Market bordereaux, helping ensure regulatory compliance and operational excellence.

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Document Management System Migration

As brokers and managing agents have merged over the years, many documents are stored in legacy systems nearing end-of-life. Often, these systems lack documentation on implementation and filing rules, contain poor quality metadata, or reference outdated back-office systems.

Specialising in the analysis and migration of documents from these systems, Jean Edwards uses a suite of tools to assess data quality and employ a robust methodology for transferring documents, ensuring metadata is extracted, cleansed, transformed, and correctly migrated.

We work with systems ranging from bespoke repositories to SharePoint, helping clients consolidate data in a single place, decommission legacy systems, and reduce frictional costs.

Jean Edwards also offers Alpha, a dedicated product that can automatically read and analyse unstructured documents.

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Recovery Calculation

A key issue, especially in syndicates with a large legacy book or substantial RITC, is ensuring that recoveries from insurance claims are correctly discovered, calculated and presented in the format required by the reinsurer.

Jean Edwards can assist by examining your inwards and outwards books of business and provide an overview of contracts with potential recoveries, checking existing recovery calculations, and automatically linking legacy inward claim movements to appropriate outward contracts.

Insurance Knowledge & Insights

Insurance Data Analytics

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Insurance Business Book Migration

Jean Edwards successfully migrated a complete ten-year book of business, enhancing data quality and reconciling it down to the general ledger. This migration involved moving data from a deprecated application infrastructure to a unified environment as part of a broader business consolidation process. 

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Salesforce Integration with Insurance Back-Office

Jean Edwards facilitated the integration of Salesforce with an insurance processing system for a Bermuda insurer. This enabled the client to manage the full contract administration cycle (create, bind, renew, update) within Salesforce, with automatic data transfer to other line-of-business applications. 

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Claims Process Definition for a Major Insurer

Jean Edwards proposed and implemented an optimised workflow for the Claims department, streamlining processes and improving operational efficiency.

Other Sectors

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Reinsurance

Trusted by global reinsurers to drive operational efficiency through digital transformation, data integration, automation, and deep industry expertise.

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Pharmaceutical

Helping pharmaceutical companies modernise systems, improve data accuracy, and drive efficient, compliant operations.

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Public Sector

Powering digital transformation, data governance, and operational efficiency for public sector organisations.

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Global Presence

As a global IT consultancy, we have offices worldwide, delivering innovative solutions and expert support to clients across all regions.