Management Consultancy & Strategy

The advent of our new line of business application, SICS, was a challenging undertaking and we were fortunate to have the expertise of JEC for our digital transformation.

Management Consultants

Enhancing Operational Effectiveness and Flexibility

To remain competitive in an increasingly accelerating world, businesses strive to boost operational effectiveness wherever possible. Jean Edwards helps their clients increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.

Through operational review and transformation, Jean Edwards will provide you with the ability to keep focus on the customer, while being able to adapt to ever-changing requirements and reduce frictional costs so your organisation can provide higher returns to the investors.

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Identify and Overcome Bottlenecks

Whether it is an obsolete technology, fault in the process design or execution, identifying where the root of operational inefficiencies reside can be quite challenging. Jean Edwards supports clients in successfully identifying and removing these bottlenecks. We also document, re-design and build new processes to ensure teams operate at maximum capacity.

Key Measures and Performance Indicators

Jean Edwards helps their clients in establishing key measures and targets that guide the organisation’s planning efforts, and provide basis for selecting what improvements to make first. Using analytics to lead operating efficiency and cost reduction efforts is rapidly proving its value in achieving, and sustaining, improvements to the bottom line.

Achieve Success with Synergy

Open lines of communication and cross-departmental collaboration are pivotal to successful value creation process. Jean Edwards can help you establish a secure and accessible network of information between teams by defining and documenting best practices for each department and offering support in driving the dialogue between teams that boosts cooperation.

Change Management

We provide expert change management services and support to ensure that change is thoughtfully designed, efficiently implemented and embedded within your organisations corporate culture. We utilise a collaborative approach to assist the transformation using a range of tools, processes and techniques to engage and lead people through change in-line with business objectives.

Jean Edwards Synergy methodology is a flexible and practical framework that supports change programmes of any scale.

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Create a Vision for Change

Our unique Change Management framework helps organisations create an inspiring, realistic and clear vision for change. We focus our efforts on removing physical and psychological barriers whilst ensuring all members are involved, informed, engaged and supported throughout the whole process.

Communicate & Engage

Consistent stakeholder engagement is fundamental for organisational success. Implementing change requires effective communication and collaboration across all involved. Our transparent approach ensures the highest visibility at all stages by tracking each step using Agile methodology to provide the ability to view and manage progress.

Sustainable Change

Achieving organisation-wide change is best achieved by implementing an approach that supports, encourages and celebrates short-term wins. This approach improves and sustains stakeholder engagement and helps maintain momentum. Our key focus is to ensure change has been anchored into corporate culture and that business as usual continues with as minimal interruptions as possible.

Program & Project Management

Jean Edwards has a wealth of experience in managing a broad range of programs and projects, from transforming legacy tools through to complex, structural designs and solutions, and from design right through to production and client support.

Jean Edwards will establish the framework for your organisation’s project by bringing in all stakeholder voices, taking into consideration all the variables that would impact its viability and allow for effective implementation.

PMO-as-a-Service

Providing a Project Management Office function that specifies, manages and reports on projects within the organisation to provide a compliant framework. Based on our wealth of experience, we can offer best practices to drive the projects that realise benefits in an effective and transparent way.

Full Lifecycle

Jean Edwards provides support throughout the full project lifecycle, from initiation to deployment, and post-deployment activities. We strive to meet and exceed your business goals, whilst maintaining project scope, budget and timescale. Our collaborative approach and regular, transparent client communication ensures mutual success.

Capitalise on Synergy

Our Synergy methodology ensures projects are managed efficiently. We are a team of bright individuals possessing a variety of talents, which we enjoy applying in order to achieve the very best results. We work with you, and for you.

Strategic IT Management

If strategic decisions are not considered up-front, organisations often react without fully understanding the full extent of any risk or reward involved. Our consultants’ industry experience and expertise allows Jean Edwards to assist you in ensuring that your IT department can design, develop and deliver a flexible and responsive strategy, whilst monitoring and adjusting as required.

With specialists on System Integration, Enterprise Solutions, Process and Change Management and Project Management, we can ensure that your IT strategy matches, enables and enhances your overall business strategy.

System Implementation and Data Migration for Swiss Client

Transformation into a cloud-based solution involving migration of contracts, claims and accounts and modelling of reviewed core processes. Clients can now automatically transfer contracts to their banking partner.

Claims Process Definition for US Insurance Company

Jean Edwards provides support throughout the full project lifecycle, from initiation to deployment, and post-deployment activities. We strive to meet and exceed your business goals, whilst maintaining project scope, budget and timescale. Our collaborative approach and regular, transparent client communication ensures mutual success.

Implementation for Bermudian Reinsurer

Jean Edwards developed an API interface that streamlined its bank statement and bank payment processes. Statements are automatically downloaded and parsed, the relevant systems integrated so that the whole process in automated.

Project Audit

Capitalising upon our broad program and project experience, achieved through working with a range of clients of all sizes. We are well-versed in comparing deliverables against business case requirements, scope and benefits, and identifying incomplete solutions and delivery shortfall.

Independent Expertise

We possess extensive program and project management expertise, and, therefore, understand the activities required to complete a successful implementation. Better still, we are client-independent and impartial.

Risk Management

Risks are often ever-present and can introduce large impacts to otherwise well-planned projects. Best practice drives us to focus on the planning and mitigation of the potential impact and severity of risks. We routinely employ mitigation to reduce or eliminate these in the normal course of our project planning.

Open Review

We facilitate open, collaborative project review sessions. Without political or vested interest, we listen and document feedback impartially to feed into lessons learned sessions on an ongoing basis to help determine suitable actions for continuous improvement.


Data Management

"Thanks to Jean Edwards help on the migration project – it’s been one of the smoothest I’ve worked on."

"The advent of our new line of business application, SICS, was a challenging undertaking and we were fortunate to have the expertise of JEC for our digital transformation."

Data Management Consultants

Data Migration

Data migration is a complex process that must be performed with the highest integrity, precision, and attention to detail. Utilising proven tools developed in-house, JE provide exceptional end-to-end migration services using a fully developed methodology supplying reliable and robust results for any given source and target system. The approach utilises a series of mass load data cycles that increase in accuracy and complexity with each iteration.

Our tools and methodical approach are fully configurable and can be specifically tailored to suit all business needs and requirements. Various projects have had the benefit of our extensive migration experience and expertise including sources such as legacy systems, document management systems and excel spreadsheets.

Multinational Reinsurer

Ten years' worth of contract and accounting data from two legacy systems (one bespoke, one unsupported) was merged and migrated into a modern application framework, with links to a new reporting and GL system. Data quality issues were resolved via extensive work in partnership with the client to ensure consistency. A key deliverable was to identify issues with previously-booked financial movements, identify the root cause and implement solutions at the appropriate level to avoid unnecessary restatement of account for closed years.

Bermudian Reinsurer

This was a single-phase project where underwriting, claims and accounting data was successfully migrated from their legacy application into a their new back-office platform.

London Market Syndicate

JE successfully consolidated data from over 20 syndicates and seven legacy systems (with data and technology going back to the 1980s), migrating to one system to manage all data under a single claims, accounting and reporting system. Data quality – in particular ensuring the data was sufficient for incoming London Market message processing, reporting requirements and recovery calculations – was a key focus and required a close partnership, especially when moving incomplete data from unsupported and undocumented systems.

Reconciliations

Effective reconciliation of data is a crucial aspect of any data management activity, be it proving the success of a data migration, user-testing support or identifying discrepancies within current integrated systems.

Our Reconciliation Tool can be configured and connected to any source and target system resulting in an extensive report detailing mismatches at anything from business unit level down to a field-by-field basis. Numerous clients have overcome data challenges and improved data quality and accuracy with the assistance of our reconciliation expertise.

System Integrations

Expectations for integration and collaboration between systems is now just as important as any other business interaction. At Jean Edwards, we understand the significance of effective system integration and have a full team of developers at hand to ensure this is completed in the most professional and efficient way possible.

Our team has encountered and successfully exchanged data with systems ranging from DB/2 to big data in the cloud, and from three decades old, unsupported, undocumented legacy systems to AI and beyond, and is, therefore, fully equipped to support all technical architecture.

Bridge between core reinsurance applications

This project involved creating a full one-way integration from the custom-made underwriting platform to the main reinsurance application.

GL Interface

This was a single-phase project where a new application was developed in order to ensure data flow from core reinsurance application into the General Ledger systems.

Run-off business migration

Jean Edwards successfully took on the challenge of bringing together data from seven various legacy systems (with data going back to the 1980s) and migrating it all into one within 14 months.

Data Audits and Validation/Clean up

Data is central to all business interactions and process management in all industries, however, the quality and suitability for such data is not always so easily identifiable. By incorporating an expert combination of business analysis skills and technical resources, Jean Edwards provide exceptional data auditing and validation services, providing full end-to-end analysis and recommendations upon completion. All our services can be specifically customised for any business needs and requirements.


Technology Innovation

"The advent of our new line of business application SICS was a challenging undertaken and we were fortunate to have the expertise of JEC for our digital transformation."

Innovation Consultancy

Solution Approach

The key to our success is lies in our all-encompassing methodology Synergy. Using Synergy Jean Edwards aims to meet your business challenges in the most efficient and cost-effective way possible. This comprehensive method incorporates all aspects of a technology development approach and includes areas like:

Concept & Screens Design

Design of every application screen that reflects the complete functionality of mobile application.

Application of Skeleton Design

Implementation of application skeleton that reflects real navigation and interaction between the screens with mocked data and without integrations.

Application Development

Full-scale application implementation using Agile methodology with bi-weekly deployments to test platform for review.

Application Go Live

Implemented, tested, and signed off application deployment on mobile platforms distribution sites.

Alpha

Alpha is a powerful application that uses cutting-edge AI technology to extract structured data from unstructured data sources and seamlessly integrate with any line of business system to automatically populate all necessary fields in connected applications. So much of business still consists of documents leading to manual data entry, and Alpha can reduce and eliminate this leading to great efficiency gains.

AbleForms

AbleForms is a suite of modular IIS-deployed tools that seamlessly integrate into any application to increase the speed, efficiency and accuracy of contract and system administration tasks.

Reconciliation

JE’s automated Recon tool allows for rapid deployment of an engine to compare any source dataset with any target. Whether used in migration testing, or across integrated systems where users also amend data, data can be compared on-demand or by automated schedule with detailed exception reports at a field-to-field level, allowing clients to rapidly identify areas of concern and ensure alignment between different systems.

Software Consulting

Software consulting services are aimed at maximizing your return on investment through effective planning, execution and management of your development projects.

Setting the right objectives and clear requirements, combined with technological know-how and expertise that Jean Edwards brings.

We help clients keep end-to-end software development fast and economically sound and deliver high-quality software solutions.

Cooperation with leading provider of comprehensive P&C insurance software

Jean Edwards consulted with the market leader to re-develop their insurance system to ensure that it was suitable for reinsurance contracts. Capitalizing on our wealth of experience of the industry, we were able to provide the organisation with a valuable and actionable feedback.

GL Interface

JE's GL application manages the extraction, transformation and upload of data from any line of business system into any General Ledger software, with inbuilt mapping maintenance, error resolution and reconciliation functionality.

Blockchain

Blockchain goes a long way to address a number of challenges faced by the insurance industry today. These include:

  • Disparate sources of data
  • Inefficient contract placement involving e manual intervention
  • complex claims processes is complicated, with
  • archaic billing systems and processes that lead to high reconciliation costs, ambiguity in loss conditions, and settlement delays creating high expense ratios for insurers.

With distributed ledger technology, Blockchain is the ideal solution for the industry to address the end to end issues facing insurers.  Effectively used, it enables the full reinsurance &insurance systems to streamline operations, lower operation costs and expense ratios within back-office operations.

Made in the Cloud

Cloud, On Premises or a hybrid solution, more companies are taking advantage of emerging Cloud technologies platforms like Microsoft Azure and Amazon Web Services. Jean Edwards specialist can help you select the appropriate approach and platform.  We have successfully implemented a number of innovative solutions that mix both cloud setups with on premises hybrid.

  • Architect, Design and implement cloud-based services
  • Software as a Service experience
  • Experts in Amazon Web Services & Microsoft Azure
  • System implementing and Legacy Integration

Digitalisation

Marrying the best of AI, process optimisation and human resources, Jean Edwards Alpha solution makes digitisation a breeze.  Alpha uses AI to quickly classify and extract data from huge quantities of incoming documents; something that would take a large number of resources to accomplish manually.

  • US Alpha AI to handle the bulk of document understanding.
  • Seamlessly integrate with your line of business systems to perform system tasks
  • Use task management to loop-in people through a user-friendly interface
  • Reconcile multiple systems with the recon wizard

Internet of Things

Jean Edwards Consulting delivers a full-cycle IoT consulting services to help businesses ride the wave of digital transformation. Our IoT experts have the knowledge and expertise to help you create the right strategy and best-fit approach for your new IoT implementation or modernising a legacy system.

  • IoT Ecosystem Architecture
  • IoT Integration Services
  • IIoT-driven Industrial Automation

Software Engineering

We cut our teeth on software engineering. Providing of expert knowledge in the software space to our clients. Software engineering consulting services offered by Jean Edwards included

  • Software Development
  • System Integration
  • Data Warehouse
  • Data Migration
  • Support & SLA

Support Centre

Customer and stakeholder support are essential to our partnerships. JE offer extensive expert advice and support throughout the whole lifespan of a project. We pride ourselves on our support services and offer plain-speaking, straightforward assistance to complex queries or specialised guidance.

Helpdesk

We have the expertise to support our clients with best practices and issues relating to core insurance and reinsurance applications.

Post Go-Live Support

Our relationship with our clients does not end when the data has been migrated and signed-off. We support our clients after project go-live, to ensure the effectiveness of their new environment.

BI Solutions & Reporting

Our experienced analysts can offer support in reports generation, analysis of any anomalies seen in the reports and also offer valuable insights.


AI & Automation

JE Consulting have analysts with expertise in the London Market. They are familiar with insurance and reinsurance from an Underwriting, financial and operational perspective, and have a keen understanding of business drivers. They pursue strategic and tactical solutions with energy, drive and a focus on business goals.

AI & Automation Consultants

Intelligent Document Capture & Translation

The Alpha application brings together a range of technologies into one package; a blend of the latest OCR/ICR, machine learning, A.I. analysis, linguistic models, elastic search and configurable business rules work to extract, read and understand unstructured data from source documents, and tight, configurable integration with any target system means the application can take the data it has extracted and push it to the target system automatically, saving manual data entry and offering a host of additional business benefits, from workflow streamlining and transparency to management analytics and insights into business data.

Automated System Integration

Jean Edwards’ ABLE platform enables the deployment of custom user-friendly cloud-based applications which take the pain out of cumbersome and time-consuming processes in line-of-business systems.

From integration of underwriting systems with General Ledger systems, to managing Retro placements, or automating interactions with banking portals, Jean Edwards can offer large realisable benefits in speed, accuracy and effort required to maintain complex business processes in multiple-system operating environments.

Alpha

Alpha is deployed to a top 20 global reinsurer in a pilot to read their underwriting documents, and automatically create the corresponding contracts in the SICS line-of-business system.

Bank Integration

A leading Bermudian reinsurer uses Jean Edwards’ Remit application to automate the ingestion of their daily bank statements. Each statement is parsed and the relevant entries automatically created in their line-of-business system, saving many hours of manual work every week, and increasing accuracy and auditability.

Bordereaux Parsing

A subsidiary of a top 30 global reinsurer uses Jean Edwards tools to automatically parse and process their incoming bordereaux and book the required transactions into their line-of-business system.